1. Information We Collect
We may collect and process the following types of information:
- Personal Information: This includes your name, email address, phone number, payment information, and other details you provide when creating an account, booking a ride, or sending a parcel.
- Location Data: We collect and process information about your location when you use our services to provide accurate ride and delivery services.
- Usage Information: This includes details of your use of our services, such as ride and delivery history, preferences, and feedback.
- Device Information: We may collect information about the device you use to access our services, including the hardware model, operating system, and unique device identifiers.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: We use your personal information to process ride bookings, manage parcel deliveries, and communicate with you about your orders.
- To Improve Our Services: We analyze usage data to understand how our services are used and to enhance their functionality and user experience.
- To Communicate with You: We may send you service-related emails, notifications, and other communications, including promotional messages, if you have opted in to receive them.
- To Ensure Safety and Security: We use your information to maintain the safety and security of our services, including verifying user identities and preventing fraudulent activities.
3. Sharing Your Information
We may share your information with:
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and customer support.
- Business Partners: We may share your information with business partners to offer you certain products, services, or promotions.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
4. Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no internet or email transmission is ever fully secure or error-free.
5. Your Choices
You have the right to:
- Access and Update: Access and update your personal information by logging into your account.
- Opt-Out: Opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in those messages.
- Delete Account: Request the deletion of your account and personal information by contacting us at [contact email].
6. Children's Privacy
Our services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date. Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
ReaDriva
Thank you for trusting ReaDriva with your privacy. We are committed to protecting your personal information and providing you with a safe and reliable service.
