1. Introduction


These Terms and Conditions govern your access to and use of the ReaDriva platform, including mobile applications, websites, and related services.

By accessing or using ReaDriva, you agree to be legally bound by these Terms. If you do not agree, you must not use the platform.


2. Nature of the Service


ReaDriva is a technology platform that connects users with independent drivers.

ReaDriva:

All transportation services are provided by independent third-party drivers who operate under their own responsibility.


3. Eligibility


To use ReaDriva, you must:


4. User Accounts


Users are responsible for:

ReaDriva reserves the right to suspend or terminate accounts at its discretion.


5. Booking and Ride Services


ReaDriva does not guarantee that a ride will always be available.


6. Pricing and Payments


All payments are final unless otherwise required by law or specified in the Refund Policy.


7. Cancellations and Fees


Users may cancel rides; however:

Cancellation policies are enforced to ensure fairness to drivers.


8. User Conduct


Users agree not to:

Violation may result in suspension, termination, or legal action.


9. Driver Relationship


Drivers are independent contractors and not employees, agents, or representatives of ReaDriva.

ReaDriva does not control:


10. Safety Disclaimer


While ReaDriva implements safety features, it does not guarantee:

Users are responsible for taking reasonable precautions.


11. Limitation of Liability


To the maximum extent permitted by law, ReaDriva shall not be liable for:

Use of the platform is at the user’s own risk.


12. Indemnification


Users agree to indemnify and hold ReaDriva harmless from any claims, damages, or liabilities arising from:


13. Third-Party Services


ReaDriva relies on third-party services including:

ReaDriva is not responsible for failures or issues caused by these services.


14. Service Availability


ReaDriva does not guarantee:

Service may be affected by external factors beyond ReaDriva’s control.


15. Intellectual Property


All content, trademarks, branding, and technology associated with ReaDriva are owned by the company and protected by applicable laws.

Unauthorized use is strictly prohibited.


16. Force Majeure


ReaDriva shall not be liable for delays or failure to perform due to events beyond its control, including:


17. Suspension and Termination


ReaDriva reserves the right to:


18. Governing Law


These Terms are governed by the laws of South Africa.


19. Dispute Resolution


Any disputes arising from the use of the platform shall be resolved through:


20. Amendments


ReaDriva reserves the right to update these Terms at any time.

Continued use of the platform constitutes acceptance of updated Terms.


21. Entire Agreement


These Terms, together with related policies, constitute the entire agreement between users and ReaDriva.


22. Contact Information


For legal or support inquiries:

Email: support@readriva.com